Policies and Disclaimers

Terms of Service

Last updated: July 13, 2026

These Terms of Service (“Terms”) govern your use of the website https://roadworthyneo.org/ (the “Site”). By accessing or using the Site, you agree to these Terms.

If you do not agree, do not use the Site.

1. Who We Are

Road Worthy Inc. (“Road Worthy Inc.,” “we,” “us,” or “our”) operates the Site and related programs under the dba name Road Worthy NEO.

2. Eligibility for Program Participation

If you apply for any Road Worthy NEO program, you must provide information that is accurate and complete. Some programs may have age, employment, training, and documentation requirements. We may verify information you provide.

We may deny, suspend, or withdraw an application or participation if we believe you have provided inaccurate information, are ineligible, or violate these Terms or program rules.

3. No Guarantee of Service or Outcomes

The Site and any program information are provided for general informational purposes. Nothing on the Site guarantees that an applicant will be approved, selected, or receive any vehicle or service.

4. User Content and Submissions

You may submit forms, applications, and other information through the Site (“Submissions”). You represent and warrant that:

  1. Your Submissions are truthful and not misleading;
  2. You have the rights necessary to provide any content you submit;
  3. Your Submissions do not violate any applicable law or third-party rights.

By submitting information to us, you grant Road Worthy Inc. permission to use the information to administer and evaluate the program, provide communications, and perform related operational and compliance activities.

5. Privacy

Our privacy practices are described in our Privacy Policy, available at https://roadworthyneo.org/. By using the Site, you agree to our collection and use of information as described there.

6. Prohibited Conduct

You agree not to:

  1. Use the Site for any unlawful purpose;
  2. Attempt to interfere with or disrupt the Site (including through hacking, scanning, or other abuse);
  3. Upload or transmit malware or other harmful code;
  4. Use the Site in a manner that could damage, disable, overburden, or impair it;
  5. Impersonate any person or misrepresent your affiliation with any entity.

7. Third-Party Links

The Site may contain links to other websites or resources not controlled by Road Worthy Inc. We are not responsible for the content, privacy practices, or policies of those third parties.

8. Intellectual Property

Unless otherwise indicated, the Site and its content (including text, logos, graphics, and other materials) are owned by Road Worthy Inc. or licensed to us, and are protected by applicable intellectual property laws.

You may not reproduce, distribute, or create derivative works from the Site content without our prior written permission.

9. Disclaimers

To the maximum extent permitted by law:

  1. The Site is provided “as is” and “as available.”
  2. We make no warranties of any kind, whether express, implied, or statutory.
  3. We do not warrant that the Site will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, Road Worthy Inc. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data, arising out of or related to your use of the Site or program activities.

11. Indemnification

You agree to indemnify and hold harmless Road Worthy Inc., its officers, directors, employees, volunteers, and agents from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of:

  1. Your use of the Site;
  2. Your Submissions;
  3. Your violation of these Terms.

12. Program Agreements and Other Documents

Where a specific program includes additional legal documents (such as vehicle purchase agreements, repair services agreements, or other forms), those documents apply to that program in addition to these Terms.

In the event of a conflict, the program-specific agreement controls for that program.

13. Changes to These Terms

We may update these Terms from time to time. We will update the “Last updated” date at the top of this page. Your continued use of the Site after changes become effective constitutes acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms of Service, contact:

Road Worthy Inc. (dba Road Worthy NEO)

Road Worthy, Inc.

200 Park Avenue, Suite 400

Orange Village, Ohio 44122

EIN: 33-3929163
Email: info@roadworthyneo.org or other
Phone: 216.830.6852

15. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict of laws principles.